Introduction
Qoncept 360 ("we", "our", or "us") is a full-service branding and marketing agency based in Navi Mumbai, India. We are committed to safeguarding the privacy of our website visitors, enquiry submissions, and clients.
This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website or services. By using our website or submitting an enquiry, you consent to the practices described in this policy.
Our Commitment
We treat your data with the same care and professionalism that we bring to every client engagement — with respect, responsibility, and full transparency.
Information Collected
We collect only the information necessary to respond to your enquiries and deliver our services effectively. The types of personal data we may collect include:
Identity Information
Your full name, as submitted through our contact or enquiry forms.
Contact Details
Phone number and email address used to communicate with you.
Project Information
Details about your brand, business goals, or project requirements you share with us.
Usage Data
Basic website analytics such as pages visited, browser type, and referral source.
How We Use Your Information
All information collected is used solely for legitimate business purposes. We will never use your data in ways that are unexpected or outside the scope of what you've consented to.
- To respond to enquiries and provide relevant, timely communication
- To understand your brand requirements and tailor our proposal accordingly
- To send service-related updates or follow-ups that you've requested
- To improve the quality and relevance of our website and services
- To comply with applicable legal and regulatory obligations
No Marketing Without Consent
We will not send you unsolicited marketing communications. Any newsletters or updates will only be sent with your explicit consent, and you can opt out at any time.
Data Protection
We take the security of your personal information seriously. Your data is stored securely and access is restricted to authorised personnel only who require it to carry out their responsibilities.
We implement appropriate technical and organisational measures to protect against unauthorised or unlawful processing, accidental loss, destruction, or damage of your personal data.
- Secure storage of all submitted form data
- Restricted internal access on a need-to-know basis
- Regular review of our data handling practices
- Immediate action protocols in the event of a data breach
Sharing & Disclosure
Your personal information is never sold, rented, or traded to third parties. We do not share your data with advertisers, data brokers, or any external parties for commercial purposes.
We may share your information only in the following limited circumstances:
- With trusted service providers who assist in delivering our services (e.g., email platforms), under strict confidentiality agreements
- When required by law, court order, or governmental authority
- To protect the rights, safety, or property of Qoncept 360 or others
Zero Data Selling Policy
We have a strict zero data-selling policy. Your information is used only to serve you — never to profit from you.
Cookies
Our website may use cookies and similar tracking technologies to improve your browsing experience and gather basic analytics on site performance. Cookies are small text files stored on your device.
You can control or disable cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of our website. We do not use cookies for advertising tracking purposes.
Your Rights
You have rights over your personal data. At any time, you may:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data from our records
- Withdraw consent to any processing you previously agreed to
- Lodge a complaint with the relevant data protection authority
To exercise any of these rights, please contact us directly at the address below.
Contact Us for Privacy Queries
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please reach out to us directly:
Qoncept 360 — Privacy Contact
📧 qoncept360@gmail.com
📍 Nerul, Navi Mumbai, Maharashtra, India
📞 +91 90755 51329 / 90755 53691
🕐 Mon–Sat | 10 AM – 6:30 PM IST